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Frequently Asked Questions
Find answers to common questions about Branding5.
General Questions
What is Branding5?
How long does it take to complete the process?
Can I save my progress and come back later?
I found a bug or have an issue. How do I report it?
Step-Specific Questions
(Step 1: Input) What if I don't have a website URL yet?
(Step 1: Input) How specific should I be with my Target Audience?
(Step 2: Inspiration) What kind of links or text examples should I provide?
(Step 2: Inspiration) What if I don't like the AI's 'Potential Directions'?
(Step 3: ICP) What's the difference between "Generate ICP with AI" and "Create with Guided Quiz"?
(Step 3: ICP) Can I have more than one Ideal Customer Profile?
(Step 4: Competitors) What if I'm unsure about my competitors?
(Step 5: Brand Values) How are brand values determined?
(Step 6: Archetype) What are brand archetypes?
(Step 6: Archetype) What if I don't agree with the primary archetype chosen after the quiz?
Report & Sharing
What's included in the final report?
Can I edit the information in the final report directly?
How can I share my Brand Positioning & Strategy report?
Can I customize the shared report with my own branding (white-label)?
How do I share a public report link (step-by-step)?
How do I create an invite-based report share (viewer/editor)?
How do I share intake collaboration before report completion?
What's the difference between a public link and an invited-user share?
What can Owner, Editor, and Viewer do?
How do I accept an organization invitation?
How do organizations work in Branding5?
Where can I see my organizations and role?
What happens if I am invited before creating an account?
How can access be changed or removed?
User story: As an owner, how should I share a finished report with a client?
User story: As an invited editor, how should I collaborate safely?
Troubleshooting: Why does an invite link fail or show access denied?
Troubleshooting: Why is a shared report shown in the wrong language?
Troubleshooting: Why can I view but not edit/regenerate?
Can I export the color palette or typography suggestions?
How do I create an organization?
When should I use organization sharing vs. invite links?
White-Label Branding
What are white-label branding settings?
What's the difference between default branding settings and per-report customization?
How do I set up default branding settings?
What file formats are supported for logos?
Can I customize branding for each individual report?
What branding elements can I customize?
Do my branding settings affect shared online reports?
Can I remove Branding5 branding completely?
