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Frequently Asked Questions
Find answers to common questions about Branding5.
General Questions
What is Branding5?
How long does it take to complete the process?
Can I save my progress and come back later?
I found a bug or have an issue. How do I report it?
Step-Specific Questions
(Step 1: Input) What if I don't have a website URL yet?
(Step 1: Input) How specific should I be with my Target Audience?
(Step 2: Inspiration) What kind of links or text examples should I provide?
(Step 2: Inspiration) What if I don't like the AI's 'Potential Directions'?
(Step 3: ICP) What's the difference between "Generate ICP with AI" and "Create with Guided Quiz"?
(Step 3: ICP) Can I have more than one Ideal Customer Profile?
(Step 4: Competitors) What if I'm unsure about my competitors?
(Step 5: Brand Values) How are brand values determined?
(Step 6: Archetype) What are brand archetypes?
(Step 6: Archetype) What if I don't agree with the primary archetype chosen after the quiz?
Report & Sharing
What's included in the final report?
Can I edit the information in the final report directly?
How can I share my Brand Positioning & Strategy report?
Can I customize the shared report with my own branding (white-label)?
How do I share a public report link (step-by-step)?
How do I create an invite-based report share (viewer/editor)?
How do I share intake collaboration before report completion?
What's the difference between a public link and an invited-user share?
What can Owner, Editor, and Viewer do?
How do I accept an organization invitation?
How do organizations work in Branding5?
Where can I see my organizations and role?
What happens if I am invited before creating an account?
How can access be changed or removed?
User story: As an owner, how should I share a finished report with a client?
User story: As an invited editor, how should I collaborate safely?
Troubleshooting: Why does an invite link fail or show access denied?
Troubleshooting: Why is a shared report shown in the wrong language?
Troubleshooting: Why can I view but not edit/regenerate?
Can I export the color palette or typography suggestions?
How do I create an organization?
When should I use organization sharing vs. invite links?
White-Label Branding
What are white-label branding settings?
What's the difference between default branding settings and per-report customization?
How do I set up default branding settings?
What file formats are supported for logos?
Can I customize branding for each individual report?
What branding elements can I customize?
Do my branding settings affect shared online reports?
Can I remove Branding5 branding completely?
Brand Check
What is Brand Check?
What dimensions does Brand Check score?
How does the scoring work?
Why does Brand Check strip brand names before scoring?
What does the dimension coverage indicator mean?
What types of assets can I upload?
Do brand checks use credits?
Can I use a custom brand document instead of an existing positioning?
How can I improve my Brand Check scores?
